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Upgrading Prime Infrastructure

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This was a rather painful journey upgrading Cisco Prime Infrastructure. Along the way the drive needed to be expanded and the love of vm snapshots was made even more solid that before. The following is not intended to be gospel, only a detail of getting from Prime 2.2.0.0.158 up to 3.1.3 that had it's "fun"

References


General Approach

  • Backup the VM \ Create a copy of VM \ turn off source
  • Working from the VM copy and do thing ala the following:
    • download and verify PI-Upgrade-3.0.0.0.78.tar.gz.zip - 678c86f1d9d36a74daafcdf483845c4b
    • extract PI-Upgrade-3.0.0.0.78.tar.gz.zip and verify checksum: 03446c34f1a4ffd5d445c070ee17bfb9
    • Copy file to VM copy
    • CLI: admin# ncs stop
    • CLI: admin# application upgrade PI-Upgrade-3.0.0.0.78.tar.gz defaultRepo
    • Get Coffee & await completion
    • CLI: admin# ncs start
    • verify Prime is running
    • double check RADIUS auth
    • Resync WLC configurations
    • Synchronize devices
    • If fail, turn off VM and revert to copy

Random

  • enable ftp
  • set ftp user password: ncs password ftpuser admin password password
  • ftp to prime, upload file
  • disable ftp
  • CLI: root
    • CLI: mv /ftp/<name of file> ../defaultRepo
    • CLI: exit
  • OR
    • Prime root does wget! (well, apparently it did do root until 3.1.x)
    • CLI: cd /localdisk/defaultRepo
    • CLI: wget http://<url>/PI_3_1_3-1.0.16.ubf
  • Drive Space - if you run into optvol drive space issues after going to 3.0x from 2.x, revert back to the snapshot, add the drive in 2.x, then go forward. A happy Prime is what we want here. In my instance, many NCS CLEANUPs were done to squeeze drive space and eventually the 3.x database appeared to eat itself to the point that TAC could not rescue it. Reverted to snapshot and all things went well following the better path.
  • Compatibility
    • Make sure you've checked your WLC code compatibility - it is possible to upgrade the WLC to the point where it is not compatible with Prime. This occurred with new 2800 APs requiring the latest WLC code and then loads of fun ensued.

Preparation

  • VMWare Copied Prime01 to Prime01_1
    • Verified 2.2 was operable
  • On Prime01_1
    • reverted to snapshot v2.2.0
    • ncs stop
    • halt
    • VMWare
    • powering on host
    • Verified 2.2 was operable
    • verify df shows new drive space
      • root df
        • /dev/mapper/smosvg-optvol 295801392 147598280 53% /opt
      • Prime UI Administration -> Appliance
        • /dev/mapper/smosvg-optvol 132937592 147598280 53
  • snapshot (VM)

Install PI-Upgrade-3.0.0.0.78.tar.gz.zip

    • Copy file to VM copy (enable ftp, et al)
    • CLI: admin# ncs stop
    • CLI: admin# application upgrade PI-Upgrade-3.0.0.0.78.tar.gz defaultRepo
    • Get Coffee & await completion
    • CLI: admin# ncs start
    • verify Prime is running
    • double check RADIUS auth
    • Resync WLC configurations
      • Step 1 Choose Configuration > Network > Network Devices, then select Device Type > Wireless Controller.
      • Step 2 Select the check box(es) of the applicable controller(s).
      • Step 3 Click Sync.
      • Step 4 Click Yes to proceed.
    • Verify operability
    • snapshot (VM)

Install pi302-16.ubf patch

    • WLC - Wireless Global Conf
      • set Login Credentials (see password vault)
      • Apply
      • Save Configuration
      • Prime - Resync WLC configurations
    • Install pi302-16.ubf patch
    • ncs stop
    • ncs start
      • est wait: 15 minutes
    • verify operability
    • snapshot (VM)

Notes

  • 3.0.0.0.78
  • PI 3.0.2
  • Prime Insight Agent 1.0.0

Install pi_technology_package-3.0.2-1.0.56.ubf patch

Notes

  • 3.0.0.0.78
  • PI 3.0.2 2.0.0
  • Prime Insight Agent 1.0.0
  • PI 3.0 TECH PACK 1.0.3

Install pi303-10.ubf patch

  • Download via PI (warning received unknown origin)
  • Install via PI
  • ncs stop
  • ncs start
    • est wait: 15 minutes
  • verify operability
  • snapshot (VM)

Install pi303_update_02-1.0.10.ubf patch

pi303_update_03-1.0.8.ubf

  • Going with pi303_update_03-1.0.8.ubf from the download list in PI
  • PI download
  • PI install
  • ncs stop
  • ncs start
    • est wait: 15 minutes
  • verify operability
  • snapshot (VM)

PI-Upgrade-3.0.X_to_3.1.0.0.132.tar.gz

  • Copy file to VM
  • CLI: admin# ncs stop
  • CLI: admin# application upgrade PI-Upgrade-3.0.X_to_3.1.0.0.132.tar.gz defaultRepo
  • Get Coffee & await completion (est wait: 7 hours)
  • CLI: admin# ncs start
  • verify Prime is running
  • double check RADIUS auth
  • Resync WLC configurations
  • Synchronize devices
  • snapshot (VM)

Notes

  • Have patience with 3.1 installing - power cycling the VM can result in a damaged system (ex: grub menu appeared after one such attempt). Snapshot at each successful point.
  • There appears to be no 'root' enabled in 3.1.x, not that it was entirely needed but it had come in handy prior.

Install PI_3_1_3-1.0.16.ubf patch

Install Device-Pack-3-PI3.1-14.ubf

Configure NTP

  • PRIME01/admin(config)# ntp server 10.10.2.170
  • PRIME01/admin(config)# exit
  • PRIME01/admin# wri me
  • ncs stop
  • reload
  • Verify NTP & Time

Resync

  • Resync WLC configurations
    • Step 1 Choose Configuration > Network > Network Devices, then select Device Type > Wireless Controller.
    • Step 2 Select the check box(es) of the applicable controller(s).
    • Step 3 Click Sync.
    • Step 4 Click Yes to proceed.
  • Synchronize devices (devices will not show the correct software until this patch has been applied)
    • Step 1 Choose Inventory > Device Management > Network Devices.
    • Step 2 Select the device whose configuration you want synchronized with the configuration stored in the Prime Infrastructure database.
      • Select WLC first, then do APs
    • Step 3 Click Sync.
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